Last updated: 02/09/2026

1. Who we are

Chilvers Safety Consulting Ltd provides health & safety consultancy, construction and CDM support, workplace safety services and health & safety training to businesses and organisations.

For the purposes of applicable UK data protection law, Chilvers Safety Consulting Ltd is the data controller responsible for your personal information.

Company: Chilvers Safety Consulting Ltd
Address: Bryn Y Castell Gardens, St Martins Road, Gobowen, Shropshire, SY10 7AN
Email: steve@chilverssafetyconsulting.co.uk
Telephone: 07712 052226

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

2. Information we collect

We may collect personal information when you use our website, contact us, enquire about our services, book training or work with us.

This may include:

  • Your name
  • Email address
  • Telephone number
  • Company or organisation name
  • Job title or role
  • Workplace, site or project address
  • Details of your enquiry
  • Information about your health & safety, consultancy or training requirements
  • Information required to arrange or deliver training
  • Information relating to a workplace, construction site or project where relevant to the services we provide
  • Correspondence and communications with us
  • Any other information you voluntarily provide

Where necessary to provide particular health & safety services, we may also process information relating to incidents, accidents, employees or other individuals. Where this involves personal or sensitive information, we will only process it where there is an appropriate lawful basis for doing so.

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser and device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Website usage and interaction information
  • Information about how you arrived at our website
3. Our website

Our website is built using WordPress. WordPress may process certain technical information required to operate, secure and maintain the website.

We may also use WordPress plugins and third-party services to provide features such as contact forms, analytics, website security, performance monitoring and other website functionality.

These services may process personal information on our behalf where necessary to provide their services.

4. Enquiries and contact forms

Our website includes contact forms that allow you to contact us, request further information or enquire about our consultancy, training and health & safety services.

Information submitted through these forms may include your name, contact details, company or organisation and details of your enquiry.

We may use this information to:

  • Respond to your enquiry
  • Understand your requirements
  • Provide information about relevant services
  • Prepare quotations or proposals
  • Arrange consultations, site visits or training
  • Communicate with you about a project or service
  • Maintain appropriate customer and business records

Information submitted through our website may be processed by trusted service providers involved in hosting, maintaining or operating the website.

5. Consultancy, site support and health & safety services

When providing health & safety consultancy or related services, we may collect and process information necessary to understand your organisation, workplace, project or site and deliver the agreed services.

Depending on the service, this may include information relating to:

  • Health & safety policies and procedures
  • Risk assessments and method statements
  • Construction projects and CDM requirements
  • Site inspections and audits
  • Workplace equipment and activities
  • Accidents or incidents
  • Training requirements
  • Employees, contractors or other individuals involved in a workplace or project
  • Records required to demonstrate health & safety compliance

We will only collect information that is reasonably necessary to provide the relevant service and meet applicable legal, contractual and professional requirements.

6. Training services

If you enquire about or attend one of our training courses, we may collect information required to arrange, administer and record your training.

This may include:

  • Your name
  • Contact details
  • Employer or organisation
  • Job role
  • Course details
  • Attendance information
  • Training results or completion records
  • Information required by an awarding, accreditation or certification body, where applicable

Where training is provided through or accredited by a third-party organisation, it may be necessary to share relevant participant information with that organisation for registration, assessment, certification or record-keeping purposes.

7. Website analytics

We may use analytics services to understand how visitors use our website and to help us improve its performance, usability and content.

Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device and browser information
  • Approximate geographic location
  • Referring websites
  • How visitors interact with the website

We use this information primarily in an aggregated or statistical form to understand website traffic and improve our website and services.

Where required by law, we will obtain your consent before using non-essential analytics cookies or similar technologies.

8. Cookies

Our website uses cookies and similar technologies.

Cookies are small text files stored on your device that can help websites function correctly, remember preferences, understand website usage and improve your experience.

Some cookies are necessary for the operation and security of our website. Others, such as analytics or marketing cookies, may require your consent before they are used.

Where applicable, you can manage your preferences through our website’s cookie consent controls. You can also manage or disable cookies through your browser settings, although disabling certain cookies may affect website functionality.

9. How we use your personal information

We may use your personal information to:

  • Respond to enquiries
  • Provide quotations or proposals
  • Arrange consultations and site visits
  • Deliver health & safety consultancy and support
  • Deliver and administer training
  • Carry out inspections, audits and assessments
  • Prepare health & safety documentation
  • Communicate with clients, delegates and other relevant parties
  • Manage customer and business relationships
  • Maintain appropriate training, consultancy and business records
  • Improve our website and services
  • Analyse website usage and performance
  • Protect the security of our website and systems
  • Comply with legal, regulatory and professional requirements
  • Establish, exercise or defend legal claims where necessary

We will only process your personal information where we have an appropriate lawful basis to do so.

10. Our legal basis for processing

Depending on the circumstances, we may rely on the following legal bases:

Contract: Where processing is necessary to provide services to you or take steps at your request before entering into a contract.

Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to enquiries, managing client relationships, delivering and improving our services, maintaining appropriate records and operating our business.

Legal obligation: Where we are required to process information to comply with a legal or regulatory obligation.

Consent: Where you have given us permission to process your information for a particular purpose, such as certain non-essential cookies or marketing communications.

Where we rely on consent, you may withdraw that consent at any time.

Where special category personal data is processed, we will ensure that an additional lawful condition for processing that information applies where required by law.

11. Who we share your information with

We may share personal information with trusted third parties where necessary to operate our business, provide our services or meet legal and professional obligations.

These may include:

  • Website hosting providers
  • WordPress-related service providers and plugins
  • Website analytics providers
  • IT and technical support providers
  • Training, awarding, accreditation or certification bodies
  • Consultants, contractors or other professionals involved in delivering services
  • Professional advisers, such as accountants, insurers or legal advisers
  • Government bodies, regulators or law enforcement authorities where legally required

We do not sell your personal information to third parties.

12. International transfers

Some third-party services we use may process or store personal information outside the UK.

Where personal information is transferred internationally, we will take appropriate steps to ensure it is protected in accordance with applicable UK data protection law.

13. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate training and business records and meeting legal, regulatory, accounting or reporting requirements.

Different types of information may be retained for different periods depending on the nature of the information, the services provided and any applicable legal or professional requirements.

When information is no longer required, we will securely delete or anonymise it where appropriate.

14. How we protect your information

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

Access to personal information is limited to those who reasonably require it for legitimate business purposes.

However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.

15. Your rights

Under applicable UK data protection law, you may have rights including:

  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your information in certain circumstances
  • The right to object to certain types of processing
  • The right to request restriction of processing in certain circumstances
  • The right to request transfer of your information in certain circumstances
  • The right to withdraw consent where we rely on consent

These rights do not apply in every circumstance and may be subject to legal exemptions.

To exercise your rights, please contact us using the details provided in this Privacy Policy.

16. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve your concerns.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

17. Third-party websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.

The latest version will always be published on this page, with the “Last updated” date shown at the top.

19. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Chilvers Safety Consulting Ltd
Bryn Y Castell Gardens, St Martins Road, Gobowen, Shropshire, SY10 7AN
steve@chilverssafetyconsulting.co.uk
07712 052226